IT that fits how healthcare works
Managed IT for healthcare at Sanapptx means patient data protected and systems up during patient hours, for clinics, specialty practices, and care groups. We encrypt stored data with AES-256 on ZFS, back it up through Veeam with a 60-minute recovery time, and support HIPAA requirements with access control, patching, and security testing, all run by one team from Plano, TX.
| Requirements | HIPAA |
|---|---|
| Support | 24/7 help desk and NOC, staffed in Texas |
What goes wrong in healthcare IT?
Patient data lives in too many places
Records, images, email, and scanned forms end up on laptops, shared drives, and phones. We manage every endpoint from one console, so you can see each device that touches that data.
Downtime stops the schedule
When the network or the phones go down, patients wait and staff fall back to paper. Our network operations center (NOC) watches your network 24/7, and our backup service publishes a 60-minute recovery time.
Audits ask for proof
Auditors ask what you patch, how often, and what you've tested. Our vulnerability scans rank findings critical to low, and our patch reports show what changed and when.
Frequently asked questions
Are you HIPAA compliant?
HIPAA has no vendor certification, and we don't claim one. Compliance belongs to your organization as a whole. We run the technical safeguards on our side: encryption, backups, access control, patching, and security testing.
Is our data encrypted?
Yes, for what we store. Data and backups kept on our storage are encrypted with AES-256 on ZFS. Laptops and phones sit outside that, and we manage them from one console.
How fast can you restore our systems after an outage?
Our backup service publishes a 60-minute recovery time, with up to 24 restore points a day and up to 7 years of history.
Can you work with our EHR vendor?
Yes. The EHR vendor supports the application. We handle the network, devices, user accounts, and backups around it.
Where is our data stored?
Our primary data centers are in Dallas, Texas. Backups are kept across 3 backup sites.
Do you support practices outside Texas?
Yes. We support 3,000+ devices nationwide, and our help desk and NOC run 24/7 from Texas.
Last updated
Talk to our team about healthcare IT
Tell us what you run today and what you want fixed.
We reply within one business day.
- Sales
- (214) 447-0244
- Support
- (972) 591-0151
- sales@sanapptx.com
- HQ
- 5700 Tennyson Parkway
Plano, TX 75024