IT that fits how schools work
Managed IT for schools and education organizations at Sanapptx keeps classrooms online and student records protected. Our Texas NOC watches your network 24/7, we manage your devices from one console, and Veeam backups publish a 60-minute recovery time. We run the safeguards around FERPA records and manage your firewalls.
| Requirements | FERPA, CIPA (for E-rate funded schools) |
|---|---|
| Client | ![]() |
| Support | 24/7 help desk and NOC, staffed in Texas |
What goes wrong in education IT?
Student records live in many systems
Student information systems, learning platforms, shared drives, and staff email all hold records FERPA protects. We manage your devices from one console, add multi-factor authentication to staff logins, and encrypt the data we host with AES-256 on ZFS.
The school day runs on the network
Online coursework, testing windows, and VoIP phones all depend on the same circuits and wireless. Our Texas NOC watches circuits, firewalls, switches, and access points 24/7, so an outage gets worked as it starts.
One tech coordinator can't cover every hour
A school with one or two IT people can't also staff the phones at 7am and 9pm. Our help desk is staffed 24/7/365 by engineers in Texas, and co-managed IT lets your coordinator keep the projects while we take the ticket queue.
What we run for education
Frequently asked questions
Are you FERPA compliant?
FERPA applies to schools, and there's no FERPA certification for an IT vendor to hold. Compliance belongs to your school. We run the technical safeguards around student records: access control, multi-factor authentication, encryption, patching, and backups.
Where does CIPA fit with a managed firewall?
CIPA asks schools that receive E-rate discounts for internet access to filter content that's harmful to minors and to adopt an internet safety policy. The policy is yours. We manage your firewalls: configured, updated, and monitored 24/7. On the consultation call we'll map which device does your filtering.
Can you support our tech coordinator instead of replacing them?
Yes. With co-managed IT, your coordinator keeps the projects and the relationships with teachers. We take tickets, after-hours calls, and network monitoring.
What happens if the network goes down on a testing day?
Our NOC monitors your circuits, firewalls, switches, and access points 24/7, so we see the outage as it starts. Incidents are ranked by operational impact, and a campus-wide outage goes to the top of the list.
How do you protect staff from phishing?
We run KnowBe4 security awareness training for staff, followed by simulated phishing emails to check that it stuck. Results are reportable, so you can see who needs another round.
Where is our data stored?
Data we host sits in our data centers in Dallas, Texas, encrypted with AES-256 on ZFS. Backups through our Veeam service are kept across 3 backup sites.
Last updated
Talk to our team about education IT
Tell us what you run today and what you want fixed.
We reply within one business day.
- Sales
- (214) 447-0244
- Support
- (972) 591-0151
- sales@sanapptx.com
- HQ
- 5700 Tennyson Parkway
Plano, TX 75024
