Network Operations Center
Round-the-clock monitoring of circuits, firewalls, switches, and servers.
Managed firewall services, watched by our NOC
Managed firewall services from Sanapptx cover the configuration, monitoring, updates, and policy management of your network firewalls. Our Texas NOC has monitored firewalls since 2014, we're Cisco and Meraki partners, and every rule change goes through one team instead of whoever last had the admin password.
At a glance
| Includes | Configuration, monitoring, updates, and policy management |
|---|---|
| Monitoring | 24/7 from our Texas NOC |
| Partners | Cisco and Meraki |
| Changes | Requested through the help desk, tracked as tickets |
| Support line | (972) 591-0151 |
Outcomes
What you get
Rules you can explain
Firewall rules pile up over the years until nobody remembers why a port is open. We review the policy with you, close what shouldn't be open, and keep one standard across every site.
Firmware kept current
Once a firewall flaw is public, attackers start scanning for it. We apply firmware updates in planned windows and tell you what changed.
Failures seen as they happen
Our NOC watches each firewall's health and availability 24/7. A failed unit or a dropped circuit shows up on our NOC dashboards as it happens.
Process
How it works
Step 1: Review what you have
We inventory your firewalls, firmware versions, and rule sets at every site.
Step 2: Clean up the policy
We remove rules nothing uses, close what shouldn't be open, and agree with you on a standard policy for each site.
Step 3: Monitor 24/7
Our Texas NOC watches each firewall's health, availability, and alerts around the clock.
Step 4: Change on request
For a new rule or a new site, call (972) 591-0151 or email support@sanapptx.com. Each change is made, tested, and logged as a ticket.
Cisco
Meraki
FAQ
Frequently asked questions
What does managed firewall include?
Configuration, monitoring, firmware updates, and policy management for your network firewalls. Our NOC watches them 24/7, and rule changes go through our team.
Can you manage the firewalls we already own?
We're Cisco and Meraki partners, and those are platforms our NOC watches every day. If you run something else, we'll look at it on the consultation call.
Does a firewall stop every attack?
No. A firewall decides which traffic is allowed in and out. A phishing email, a bad download, or a USB stick still lands on a laptop, which is where endpoint detection and response and MDR do their work. We manage those layers too.
Who can request a firewall change?
The contacts you name. Requests come through our help desk, so each change is tracked as a ticket with a record of who asked and when.
What happens if a firewall fails?
Our NOC sees it go down and starts working the incident. Spare hardware and failover options depend on your setup, and we plan them with you up front.
Does a managed firewall help with PCI or HIPAA?
It supports that work. PCI DSS includes requirements for network security controls such as firewalls, and the HIPAA Security Rule calls for technical safeguards on systems that hold patient data. Compliance belongs to your organization. We run the firewall side and keep the change records.
Last updated
Talk to our team about Managed Firewall
Tell us what you run today and what you want fixed.
We reply within one business day.
- Sales
- (214) 447-0244
- Support
- (972) 591-0151
- sales@sanapptx.com
- HQ
- 5700 Tennyson Parkway
Plano, TX 75024