IT that fits how law firms work
Managed IT for law firms at Sanapptx means client files kept confidential and systems up through every billable hour. We support several law firms today. We encrypt the files we store with AES-256 on ZFS, protect email and remote logins with multi-factor authentication, and back everything up through Veeam with a 60-minute recovery time. One team in Plano, TX, runs your help desk, network, and security.
| Requirements | Client confidentiality (ABA Model Rule 1.6), Technology competence (Rule 1.1), Uptime during billable hours |
|---|---|
| Support | 24/7 help desk and NOC, staffed in Texas |
What goes wrong in legal IT?
Confidentiality now runs through your network
ABA Model Rule 1.6(c) asks lawyers to make reasonable efforts to prevent unauthorized access to client information. In practice, that means knowing which devices can open which files. We manage every endpoint from one console, put multi-factor authentication on email and remote access, and encrypt the files we host with AES-256 on ZFS.
Email is where matters leak
Phishing emails go after the people who handle settlements, trust accounts, and wire instructions. We run KnowBe4 security awareness training with simulated phishing emails, so you can see who still clicks. Managed detection and response adds 24/7 SOC monitoring on the laptops those emails land on.
Deadlines don't move for an outage
A locked account or a dead file server the afternoon before a filing costs more than the fix. Our help desk is staffed 24/7/365 by engineers in Texas, our NOC watches your network around the clock, and our backups publish a 60-minute recovery time.
What we run for legal
Frequently asked questions
Do you already work with law firms?
Yes. We support several law firms today. We don't name clients without their permission, but we can walk through how we run IT for a firm your size on a consultation call.
Does your setup cover our duty of confidentiality?
The duty belongs to your firm, and no vendor certification meets it for you. ABA Model Rule 1.6(c) asks for reasonable efforts to prevent unauthorized access to client information. We run the technical side of those efforts: encryption, multi-factor authentication, patching, managed devices, and backups. Our patch reports and ranked scan results give you a record of what was done.
Can our attorneys work securely from home or the courthouse?
Yes. With virtual desktops, the desktop and its files run in the cloud, so client documents aren't stored on the laptop or tablet. Multi-factor authentication protects each remote sign-in.
How do you protect firm email?
We administer your Microsoft 365 accounts and mailboxes with multi-factor authentication on sign-in. KnowBe4 training and phishing simulations teach staff to spot a fake invoice or a changed wire request.
Can we keep our document and practice management software?
Yes. The software vendor supports the application. We handle the network, devices, user accounts, Microsoft 365, and backups around it, and can host it in our cloud if moving it saves you money.
What happens if the network goes down the day before a filing?
Our NOC monitors circuits, firewalls, switches, and servers 24/7 and works the incident. If a server fails, our backups publish a 60-minute recovery time.
Do you support firms outside Texas?
Yes. We support 3,000+ devices nationwide, and our help desk and NOC run 24/7 from Texas.
Last updated
Talk to our team about legal IT
Tell us what you run today and what you want fixed.
We reply within one business day.
- Sales
- (214) 447-0244
- Support
- (972) 591-0151
- sales@sanapptx.com
- HQ
- 5700 Tennyson Parkway
Plano, TX 75024