IT · Cloud · Security
Managed IT services for your whole company.
IT, cloud, and security from one team in Plano, TX. We support your staff 24/7.
We reply within one business day.
Clients and partners
Key figures
3,000+
Devices we service nationwide
2014
Running our Texas NOC since
60min
Published recovery time
Where IT usually goes wrong
Each one has the same root: nobody owns the whole stack.
Too many vendors, no single owner
The help desk blames the ISP, the ISP blames the firewall vendor, and your IT lead spends the morning on hold.
Security nobody is watching
The firewall was installed years ago. Alerts pile up unread, permissions are never reviewed, and nobody notices issues until an auditor or attacker does.
Cloud costs nobody controls
Storage tiers, data transfer, and instances nobody turned off. Finance can't tell what any line buys.
23 services, one team
Same engineers, same hardware, one proposal.
Help desk, network operations, and day-to-day IT for companies with 100 to 2,000 people.
All 8 Managed IT servicesPrivate cloud on Open Compute hardware we own, plus backup and recovery.
- Open Compute ProjectOur hardware
- Hosting
- Backup & Disaster Recovery
- Cloud Management
- Consolidation & Virtualization
Monitoring, testing, and response, run by the same team that runs your IT.
- Security as a Service
- Endpoint Detection & ResponseNew
- Managed Firewall
- Vulnerability Assessment
- Penetration Testing
Phishing emails land on your staff first
We train your staff, watch your devices, and run your firewall.
- Security Awareness TrainingStaff training on phishing, passwords, and social engineering, run on KnowBe4.
- Managed Detection & ResponseEndpoint security with 24/7 SOC monitoring, plus incident response and cleanup.
- Managed FirewallFirewall configuration, updates, and policy changes, monitored 24/7 from our Texas NOC.
We own the infrastructure we sell
Our cloud runs on Open Compute server, storage, and rack hardware that we own. No hyperscaler sits between you and the hardware, so there's no resale margin in the price.
Sanapptx is the operations team for Smart Cloud Solutions. Both are part of Sovren Technologies.
Relative cost
| 1 · Hardware | Open Compute hardware, owned and operated by us |
|---|---|
| 2 · Storage | AES-256 encryption on ZFS |
| 3 · Operating system | SmartOS |
| 4 · Cloud platform | Triton |
| 5 · Workloads | Yours, plus what you run in Azure, AWS, and Microsoft 365 |
| Location | Dallas data centers, load balanced across the U.S. |
Backup and recovery figures
We're a Veeam ProPartner, and we publish our numbers.
NOC staffed 24/7
| Recovery time | 60min | 0 to 60 min |
|---|---|---|
| Restore points | 24per day, up to | Across one day |
| History | 7yrs, up to | Years of restore points |
| Backup sites | 3 | Sites |
| Uptime | 99.99% | Of the year |
How it works
Step 1: Consultation
What you run, what keeps breaking, and which rules you answer to: HIPAA, PCI, FINRA, or CJIS.
Step 2: Assessment
We inventory your systems, review cloud costs, and scan inside and out. Findings come back ranked by severity.
Step 3: A written proposal
One proposal covers IT, cloud, and security, with the scope written down.
Step 4: Onboard and run
We bring your devices into monitoring, take over the help desk, and report on tickets, patches, and backups.
Client story
Moving 200+ employees to remote work, securely
When COVID moved work out of the office, one of our clients had to give more than 200 employees secure remote access to over 400 business applications and systems. Their environment had always run in the office.
They handle sensitive customer information, so data security and regulatory requirements mattered as much as keeping people productive.
We worked with their leadership to design and roll out a secure remote access setup. Employees kept serving clients, and customer data stayed protected.
The results
- 200+ employees working remotely
- Access kept to 400+ business applications and systems
- Sensitive customer information protected
- Less disruption during COVID
- Operations continued through the transition
Who we work with
Healthcare
Encrypted storage, tested backups, and patching that support HIPAA requirements.
See healthcare →Financial services
Security testing and long-term backup retention for PCI, GLBA, or FINRA.
See financial services →Legal
Confidential client files, MFA on every login, and uptime through billable hours.
See legal →Education
Safeguards around FERPA records and a school network watched 24/7.
See education →Logistics & distribution
Networks for every site, and uptime for warehouse and ERP systems.
See logistics →
“Since 2015, Sanapptx has transformed our existing IT infrastructure and assisted in our expansion to new locations. Our business now uses the most efficient and reliable technology solutions that have helped us save money long term.”
“Sanapptx has been a great partner by providing the tools and technologies necessary to grow our business. Their engineers always reply promptly and take pro-active measures to make sure everything is addressed.”
“Thank you for your continued service to CEF! Our systems are our life blood with the amount of data we churn, thus we value you and your team greatly!”
Tell us what you run today
A few lines about your users, sites, and systems is enough. We reply within one business day.
- Sales
- (214) 447-0244
- Support
- (972) 591-0151
- sales@sanapptx.com
- HQ
- 5700 Tennyson Parkway, Suite 200
Plano, TX 75024